Shipping


US Domestic Shipping

Ships with UPS, shipping costs $15 for an order.

International Shipping

We ship internationally to all countries! Shipping is with FedEx and costs $25.

Return Policy                                                  

Last Updated February 23, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty ( 30 ) days of the purchase date. All returned items must be in new and unused condition.  

Returns Process

To return an item, place the item securely in its original packaging, and mail your return to the following address: 

Earthen Warehouse

Attn: Returns

610 Lincoln Ave

Winnetka, IL 60093

United States

Please note you will be responsible for all return shipping charges. We recommend that you use a trackable method to ship your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund.  Please allow at least seven ( 7 ) days from the receipt of your item to process your refund or exchange. We will notify you by email when your return has been processed. 

Exceptions

For Defective or damaged products, please contact us at the contact details below to arrange for a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at: 

(515) 554-7072

kowbel@earthenwarehouse.com